Key Features and Benefits

• Customisable Greeting: Create a personalised greeting for your callers. You have the option to record your own message or type it out and select from a range of available voices. A preview function allows you to hear the chosen voice before it is deployed.
• Team-First Ringing: Incoming calls will simultaneously ring all team members who are signed in, either via their web browser or the Mobile application. If no one is available to answer, the caller will be played your custom greeting and given the opportunity to leave a voicemail.
• Readable Voicemail: All voicemails are automatically transcribed upon receipt. The initial line of the transcription will be delivered directly to your phone as a notification, allowing for quick assessment of the message content.
• Outbound Calling from Admin: A new phone icon, conveniently located next to the notification bell in the admin interface, enables outbound calls. All calls made through this feature will display your site's designated phone number, maintaining professional consistency rather than revealing personal mobile numbers.
• Integrated Call Notes: During or after a call, you can seamlessly add notes. This includes the ability to save an unknown caller as a new contact, jot down key information, or assign a 'to-do' item to one of their projects. All typed information is securely saved, even if the call is unexpectedly disconnected.